Amazon Off Campus Drive for Freshers | B.E/B.Tech/MCA/Degree | Across India

Amazon Off Campus Drive for Freshers | B.E/B.Tech/MCA/Degree | Across India

Amazon Off Campus Drive for Freshers  – Amazon scheduled for the role of Virtual Customer Service Associate for 12th/ Any Degree graduates at Hyderabad and Kolkata, Software Development Engineer Intern and Device Associate for B.E/B.Tech graduates at Chennai. For Software Development Engineer Intern (6 Months interns – Jan to June only) and Cloud Support Associate for Engineering graduates at Bangalore. The detailed eligibility criteria and application process for Amazon Recruitment 2020 are mentioned below.

Amazon Off Campus Drive for Virtual Customer Service Associate at Hyderabad:

Comapny	Amazon
Company’s Website	https://www.amazon.in/
Job Role	Virtual Customer Service Associate
Qualification	12th/Any Degree
Experience	Freshers
Job Location	Hyderabad
Last Date	ASAP

Detailed Eligibility:

• Candidate should be Minimum 10 + 2. Any graduate
• Shifts: Rotational
• Benefits: NSA, OT, Meal Card.

Preferred Criteria:

• Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
• Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
• Should ensure ‘Work-like’ environment with no disturbance during the work hours.
  Experience working in a customer service environment for at least 6 months

Customer Focus:

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet business need
• Ability to maintain composure in highly escalated situations

How to Apply for Amazon Recruitment 2020?

All interested and eligible candidates for Amazon Recruitment 2020 can apply for this position online by the following link as soon as possible.

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